Our vision

Shaping the future of the Hospitality Industry through knowledge, people, skills, professionalism and service that will generate quality, growth and return for our customers, ourselves and the market.

About company

Hospitality Management offers a full range of services for the hospitality industry, including project management, management, training, consultancy, distribution and support services, spanning the entire investment and operational lifecycle of hospitality organizations. Our aim is to develop potential, save time and create additional value for owners, clients and staff of these organizations.

Hospitality Management was established by Blake Anderson-Buntz in 2005. The organizations first Management object was the Andersen Hotel (St Petersburg, Russia). Blake has worked 14 years for Radisson SAS Hotels & Resorts and been in Central – Eastern Europe for the past 10 years and has managed both international and local hotels during his time in Saint-Petersburg.

Each of our Team Members has in-depth knowledge of and experience in different areas of the hotel and tourism industry: operational, financial, sales & marketing, revenue management, human resources, IT, engineering and legal. We are able to tailor make solutions that are designed for you, easy to implement and that will provide the desired result. We use the best methods, technology and experience available internationally and locally in order to create these results.

We aim to provide up-to-date answers to all areas within our chosen industry that are based upon solid practical experience, part of generally accepted “Best Practices” and theoretically sound. It is therefore very important for us to actively participate in the industry community locally and internationally. This is why our company has accepted the following two roles in the community:

RUTI (Russian Union of Tourism Industry) – Hotel Ombudsman Northwestern Region:
Our General Director serves as a liaison officer between this institution and all the hotels in the Region.

GUD (Guild of Developers):
Our General Director heading the Committee for Hotel Developments in this association of architects, builders, developers and other organizations related to the Real Estate sectors.

Hospitality Management is an easyHotels Master Franchise Partner for Russia, an official distributor of IdeaS (Revenue management solutions) and BPA Worldwide (Phone Handling & Measurement System) – these are all world leaders in their respective areas.

Our definition of Hospitality Management: The act or art of getting activities and goals completed efficiently through planning, organizing, staffing, directing, and controlling the human, financial and material resources available in hospitality organizations. Hospitality organizations are hotels, congress centers, restaurants, spas, beauty salons, casinos, catering, resorts, clubs and any other service provider that deals with visitors/guests.